Key Takeaways

  • CarShield offers a wide range of tailored coverage options for different vehicle needs, and they are a legit company.
  • While reviews vary, CarShield has shown commitment by paying out legitimate claims.
  • Comparing CarShield to competitors can help determine the best extended warranty fit.

This post may include affiliate links. If you make a purchase through these links, we'll receive a commission at no extra cost to you. This support helps us maintain and grow our site. Thank you for your support!

When it comes to protecting your car, opting for an extended warranty plan like CarShield can be useful. But is this company legit? Do they pay out claims?

CarShield is legitimate, and they have great reviews across many platforms like Consumer Affairs and TrustPilot. They provide a range of coverage tailored to various needs and budgets. As with all services, it's crucial to review contract terms and customer feedback before deciding.

In this detailed CarShield review, you will learn everything about their extended car warranty service and whether it’s legit or not. There may be some mixed reviews, but our experience highlights all the great things about CarShield. So keep reading to learn why you should sign up today.

Table of Contents

Is CarShield Legit? Uncovering The Truth

CarShield is a legitimate company that offers extended vehicle service contracts, commonly referred to as extended warranties. Since its founding in 2005, CarShield has sold contracts to hundreds of thousands of customers.

They are known for their wide range of coverage options tailored to different needs and budgets. But you should always carefully review any contract, understand the coverage limits, and read customer reviews to make an informed decision.

They also partner with the reputable American Auto Shield. To give you an idea of what customers think about CarShield, let's take a look at some CarShield reviews and ratings found on various platforms:

  • Better Business Bureau (BBB): D overall rating
  • Consumer Affairs: 4.5 out of 5 stars
  • Trustpilot: 4.0 out of 5 stars

CarShield has a mix of positive and negative reviews across multiple platforms. It is essential to compare CarShield with other available options as it may be the right fit for your needs.

Some benefits of choosing CarShield include:

  • Access to a CarShield customer service representative 24/7
  • Roadside assistance included in most plans
  • Coverage plans designed to fit various budgets and vehicle types

One key differentiator for CarShield is its focus on high-mileage vehicles. They offer coverage options for cars up to 200,000 miles, which makes them an attractive choice for those with older cars.

This can be especially appealing if you're considering car warranty plans to minimize the cost of repairs on an aging vehicle. So if you’re worried about trusting Car Shield, don’t worry. This is a reputable and legit warranty company.

What is CarShield?

CarShield is an extended warranty company that provides vehicle service contracts for both new and used cars, offering a range of coverage options designed to protect you from unexpected car repair costs.

This vehicle service contract company provides roadside assistance, excellent customer service, and added vehicle protection for mechanical failures or breakdowns.

Below is a quick breakdown of some CarShield offerings:

Coverage options

  • Powertrain: Covers the essential components like the engine, transmission, and drive axle.
  • Comprehensive: Coverage for all major components, including electrical, air conditioning, and brakes.
  • Specialty: Coverage tailored specifically for high-tech components, such as navigation systems and backup cameras.
  • High Mileage: Designed for vehicles with over 100,000 miles.
  • Motorcycle / ATV / UTV: Protection plans for all your recreational rides.

Key benefits

  • Nationwide coverage at any licensed repair facility
  • 24/7 roadside assistance
  • Flexible payment plans
  • No long-term contracts required

In the extended warranty industry, there will always be a mix of positive and negative reviews, but it's essential to look at the bigger picture and assess overall customer satisfaction. CarShield contracts are affordable and fair, so this is a company you can trust.

What Are The Benefits of CarShield?

Covered Repairs

CarShield offers vehicle service contracts designed to cover the costs of various repairs for both new and used cars. These contracts protect car owners from unexpected expenses by taking care of repair costs that may arise due to malfunctions or breakdowns.

Some key covered repairs may include the engine, transmission, fuel pump, and many other components. This can provide peace of mind knowing that we're covered in case of unforeseen issues.

Flexible Payment Plans

One of the advantages of choosing CarShield is its flexible payment plans. On average, the CarShield cost ranges between $109.99 and $139.99 per month. But entry-level plans can be cheaper.

By offering multiple payment options, CarShield makes it more accessible for us to secure extended warranty protection. This flexibility allows us to choose an extended warranty that fits within our budget, helping us avoid financial strain in case of car malfunctions.

24/7 Roadside Assistance

CarShield goes beyond offering extended warranty plans by also providing 24/7 roadside assistance. This means that we can rely on them in case our cars have unexpected troubles on the road.

Roadside assistance can help us with issues like towing, flat tires, or even a dead battery. Having access to this type of support is essential in making sure we're not stranded on the side of the road. No CarShield claims are required to get your roadside assistance either.

What Are The Criticisms of CarShield?

Customer Service Issues

In our research, we found some CarShield reviews mentioning customer service issues. While it's not uncommon for a company in the extended warranty industry to have negative reviews, it's essential to take note of them.

Some customers have encountered poor customer service from CarShield representatives, while others claim they've experienced difficulty in reaching the customer service team, or a lack of follow-up after raising concerns.

On the other hand, we also found instances of CarShield customers who praise the company's customer service, mentioning helpful and patient interactions. The mixed nature of these reviews highlights the importance of personal experiences when considering vehicle service contracts.

Misunderstandings About Coverage

Another common criticism in CarShield reviews is misunderstandings about the coverage options. Customers sometimes believe that the CarShield service contract they purchased would cover certain repairs, only to find out that the specific issue they faced was not included.

Here's a breakdown of some key points to be aware of when it comes to coverage:

Coverage Considerations Description
Contract Details Review the sample contracts to understand the specific terms of your coverage.
Covered Repairs The contract will outline which repairs are covered and which are not. Read these clauses carefully.
High Mileage Vehicles Some plans may not cover high-mileage vehicles.
Roadside Assistance Confirm whether or not roadside assistance is included in your plan.

CarShield Vs. Competitors

When it comes to comparing CarShield with its competitors, there are some key factors to consider. While CarShield is a legitimate company offering a variety of vehicle service contracts, some other companies in the industry also have excellent reputations and customer reviews.



Endurance is one of CarShield's top competitors in the extended car warranty industry. With its direct-to-consumer approach, Endurance handles its policies and claims, ensuring a more streamlined customer experience.

The company boasts a variety of coverage options suitable for different vehicle needs and budgets. Endurance has received several accolades and positive customer reviews, cementing its reputation as a legitimate and trusted provider in the extended warranty landscape.



Carchex is a notable name in the vehicle protection space, offering a range of extended warranty plans. Different from CarShield, Carchex operates as a broker, connecting customers with warranty providers rather than directly administering the plans.

This means they offer a diverse selection of coverage options. With endorsements from industry leaders and positive feedback from customers, Carchex stands as a legitimate choice for those seeking extended vehicle protection.

Does CarShield Actually Pay Out Claims?

Yes, CarShield does pay out claims. Like all extended car warranty companies, CarShield's willingness to pay a claim depends on the specifics of the contract and whether the particular repair or issue is covered under the chosen plan.

Customers should always review their contract details to understand what is and isn't covered. When the terms of the contract are met, CarShield honors claims and pays for covered repairs.

Is CarShield Legit? Uncovering The Truth

About The Author

Charles Redding

Charles Redding

I've spent many years selling cars, working with auto detailers, mechanics, dealership service teams, quoting and researching car insurance, modding my own cars, and much more.

Read More About Charles Redding