Key Takeaways

  • Canceling CarShield is straightforward, with options via phone, email, or mail.
  • CarShield offers a 30-day money-back guarantee for new customers.
  • After cancellation, it's essential to understand the processing time and potential refunds.

This post may include affiliate links. If you make a purchase through these links, we'll receive a commission at no extra cost to you. This support helps us maintain and grow our site. Thank you for your support!

Having a handy extended warranty like CarShield keeps you and your vehicle well-protected from costly repairs. But what are the steps to cancel?

The fastest way to cancel CarShield is by calling customer service at 1-800-587-4162. The team will walk you through the cancellation process. You can also email customer support at or send a mail-in cancellation request to 503 Pearl Dr. St. Peters, MO.

In this article, we'll provide you with more details on how you can cancel your CarShield contract and some key aspects you should know before going forward. These instructions come directly from past customers, our own experience, and the CarShield customer support recommendations. Keep reading to learn more.

Table of Contents

How to Cancel CarShield

The simplest way to cancel CarShield is by calling customer service, referencing your vehicle service contract number, and asking for a cancellation. But we will explain this in more detail, so if you’re currently a CarShield customer, stay tuned.

Remember, after you cancel, you’re just leaving the vehicle’s factory warranty. This could lead to more costly repairs, especially if the vehicle is older. And you’ll lose your roadside assistance benefit. Most CarShield customers see the value, so they stick around longer.

We've put together a simple guide to help you through the process of canceling your extended warranty, which features a variety of methods to cancel. Remember to be prepared with your CarShield contract and personal details before initiating a cancellation.

Telephone Method

One of the easiest ways to cancel your CarShield extended warranty contract is by contacting a CarShield representative over the phone at 1-800-587-4162.

In most cases, all you need to do is provide your contract number and personal information to verify your identity. You'll also want to discuss the reasoning for the cancellation and if there are any fees or refunds associated with the process.

Email Method

Another method to cancel your CarShield contract is by sending an email to the customer support team. You can find their email address on the CarShield contact page.

You can contact the customer support team at Be sure to include your contract number, personal information, and a brief explanation of why you wish to cancel.

Mail Method

If you prefer to handle things through traditional mail, you can send a written cancellation request to the address provided on your CarShield contract. It's important to include all the necessary details in your letter too.

This includes your name, address, contact number, and the reason for canceling. Be sure to also keep a copy of your cancellation letter for your personal records. The headquarters address for mailing is 503 Pearl Dr., St. Peters, MO.

Canceling your CarShield extended warranty isn't difficult and can be done using the phone, email, or mail method based on your preference. Be sure to have your contract details and personal info ready before reaching out, and check any terms related to cancellation fees or refunds if applicable.

Can You Cancel CarShield At Any Time?

Yes, you can cancel your CarShield contract at any time. When we sign up for an extended warranty, we understand that circumstances might change, and you might want to opt out.

To ensure a smooth cancellation process, we recommend following the proper guidelines and adhering to the terms stated in your vehicle service contract.

Whether you’ve used Carshield for repair work before and even brought your vehicle to a repair facility or you’re still a new customer, the steps are the same. Here are the key steps to canceling CarShield:

Contact a CarShield representative

Reach out to our dedicated CarShield customer service team by phone or in person. Our representatives are more than happy to assist you with your cancellation request.

Provide necessary details

Be ready to provide your CarShield contract number, vehicle identification number (VIN), and other required information. This helps us locate your account and expedite the cancellation process.

Understand the refund policy

In some cases, you might be eligible for a money-back guarantee if you cancel within a specific time frame. Familiarize yourself with our refund policy to ensure you receive any entitled reimbursements.

Follow up on the cancellation

A confirmation of your cancellation request will be sent to the address on file. Keep a close eye on your mailbox and follow up with our team if you don't receive any confirmation information.

How Long Is a CarShield Contract?

CarShield offers a variety of extended warranty contracts that can offer protection for both new and used vehicles. The duration of each contract may vary, but most are designed to provide coverage for several years or thousands of miles.

You have the option to purchase coverage on a month-to-month basis, which allows for no long-term commitments and provides flexibility for those who prefer a pay-as-you-go approach.

On the other hand, if you're looking for potential savings and a more extended protection period, CarShield also offers long-term plans. These longer commitments often come with reduced monthly rates compared to the month-to-month option.

The duration of a CarShield contract depends on the preference of the customer, with both short-term and long-term options available.

Reviewing CarShield Cancellation Policy

So, you have a CarShield extended warranty, and now you're considering canceling it. We understand that sometimes changes in circumstances make it necessary to let go of that coverage.

First off, remember that communication is key. The best way to handle the cancellation process is to call customer service at 1-800-587-4162. Speaking to a CarShield representative directly helps ensure that you fully understand your options and their policies.

While on the call, provide all the necessary details about your contract, like your account number, vehicle information, and coverage. They will walk you through the steps of how to cancel your CarShield contract.

Be sure to ask about any fees, refund policies, and potential reimbursement related to your contract cancellation. You can also avoid any cancellation fees if you:

  • Cancel within 30 days, and you’ll get your money back
  • Transfer coverage to a new owner

Does CarShield Have a 30-Day Money Back Guarantee?

Yes, CarShield offers a 30-day money-back guarantee for its customers. This is an essential benefit for new car owners who are considering purchasing an extended warranty.

In case you change your mind within the first 30 days, you have the option to get a full refund, making it a hassle-free experience. This allows you to get an idea of how the coverage works while reducing the risk upfront.

If you decide to cancel CarShield within this 30-day period, follow these steps:

  • Review the contract: Read through the contract cancellation policy to understand the procedure for terminating the agreement.
  • Contact CarShield: Reach out to a CarShield representative on the customer service contact number to discuss the cancellation process and request a refund.
  • Submit the required documentation: CarShield may ask you to provide certain information and fill out a cancellation form, which should be sent to the specified address.

What to Expect After Cancellation

So you’ve canceled your account. Now what? What comes next? Let’s take a look to understand what happens when extended warranties get canceled.

Processing Time

After you decide to cancel your CarShield contract, the company will need some time to process your request. This means it may take a few business days for them to terminate your contract officially.

It's essential to follow up with a CarShield representative to ensure your cancellation request has been received and is being processed. Keep in mind that most extended warranties have a grace period to cancel without penalties, so it's essential to act promptly.


Upon the successful cancellation of your extended warranty contract, you may be eligible for a prorated refund for the unused portion of your policy. The amount you receive will depend on various factors too.

The only refunds that can happen are for customers who were signed up for Car Shield for less than 30 days. All contracts include this money-back guarantee, and you can see positive customer reviews about the company honoring it.

How to Cancel CarShield [Explained]

About The Author

Charles Redding

Charles Redding

I've spent many years selling cars, working with auto detailers, mechanics, dealership service teams, quoting and researching car insurance, modding my own cars, and much more.

Read More About Charles Redding